Terms of Service

Last Updated: October 8, 2025

1. Introduction

These Terms of Service govern the use of SaaS (Software as a Service) and PaaS (Platform as a Service) solutions provided by Polyline Works. By using our services, you agree to be bound by these terms.

2. Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use our services.

3. Service Description

Polyline Works offers the following services:

  • SaaS Solutions: Cloud-based software applications and systems
  • PaaS Infrastructure: Application development and deployment platforms
  • Custom Software Development: Tailored software solutions for your business
  • Technical Support: Professional customer support and maintenance services

4. User Accounts

You may need to create an account to use our services. You are responsible for the security of your account information:

  • You must provide accurate, current, and complete information
  • You must maintain account security and keep your password confidential
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use

5. Payment and Fees

Fees for our services vary based on your subscription plan. Payments are billed monthly or annually. In case of cancellation, your access continues until the end of the current period. Refunds may not be available; please contact us for specific situations.

6. Intellectual Property Rights

All services, content, logos, trademarks, and software are the property of Polyline Works or its licensors. Your right to use the services is limited by these terms and does not transfer any intellectual property rights to you.

7. Data Privacy and Security

The processing, storage, and use of your personal data is governed by our Privacy Policy. We use industry-standard security measures to protect your data. We comply with data protection regulations such as GDPR and similar laws.

8. Limitation of Liability

Polyline Works does not guarantee that services will be uninterrupted, error-free, or secure. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages. Our liability is limited to the fees you paid in the last 12 months.

9. Service Termination

You may close your account at any time. We may suspend or terminate your account if you violate these terms. Upon termination, your access to your data ends and data may be deleted in accordance with our policy.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes. By continuing to use the services after changes are made, you accept the updated terms.

11. Contact

If you have questions about these Terms of Service, please contact us: [email protected]